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Check Your Cables

Loose or damaged cables are a common cause of connectivity issues

Power Cable

1

Check that the power cable is firmly connected to the gateway

2

Verify the power adapter is plugged into a working outlet

3

Look for any visible damage to the cable

Ethernet Cable (if used)

1

Ensure the ethernet cable clicks securely into the port

2

Check the cable clip - if broken, the connection may be loose

3

Try a different ethernet cable if available

Quick Checklist

Still Having Issues?

If your cables are all connected properly but you're still experiencing problems, try these next steps:

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